Privacy Policy
At Song2You, we are committed to protecting your privacy and ensuring your personal data is handled with the utmost care. This policy outlines how we collect, use, and safeguard your information in compliance with the UK GDPR.
1. Information We Collect
We collect personal data including your name, email address, postal address, and any photos or song information you provide to help us create your bespoke musical gift. This data is necessary to process your orders and deliver the products you have purchased.
2. Why We Collect Your Data
The primary purpose of collecting your personal data is to fulfil your orders and deliver the personalised song and music products you have selected. We do not sell your personal information to third parties for marketing purposes.
3. How We Store and Protect Your Data
We take the security of your data very seriously. We use industry-standard encryption and secure servers to protect your information. Your personal stories and photos are used solely to create the product you have purchased and are not shared or used for any other purpose.
4. Data Retention and Deletion
We will retain your personal data for as long as necessary to comply with our legal obligations, including tax and accounting requirements. After this period, we will securely delete your data or anonymize it so that it can no longer be associated with you.
5. Your Rights under UK GDPR
You have the right to access, rectify, or erase your personal data. You also have the right to object to the processing of your data or to withdraw your consent at any time. If you have any questions regarding your rights, please contact us - CONTACT FORM
6. Third Parties
We may share your data with trusted third parties such as Royal Mail for physical deliveries and WeTransfer for file delivery. These parties are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.